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Refund/cancellation policy
We understand that life sometimes gets in the way for some of our guests plans to attend and they may decide that they cannot attend the tour. We have to balance that understanding with our business needs as well.
To that end, we have come up with a cancellation policy that brings balance to both sides of the equation. We want to be understanding, but we also need to meet our commitments we’ve made to the tour and our related business expenses. By purchasing your ticket on the tour you agree to the cancellation policy outlined below.
Refunds are not permitted if the participant decides not to attend or cancels their spot on the tour for any reason. All sales are final.
If for some reason we have to cancel a tour we will guarantee a 100% refund of the entire tour registration fees paid, or we’ll honor a “no fee” transfer of the balance to a future tour occurring within two years of the date of the tour cancelled.
Pandemic/weather note: If the the pandemic flares up again restricting travel, or if there is a hurricane potentially impacting the safe delivery of the tour, then the tour may be cancelled and registration fee will be refunded.
Limit of liability:
We limit our liability in the unlikely event of a tour cancellation up to and including the tour registration fee paid. We do not accept cancellation liability, or any other financial liability, over and above the registration fee of the tour.
Itinerary Variations:
The itinerary is weather dependent and may change due to the current weather conditions and/or other extraneous circumstances that may arise for any other reason. The exact locations we photograph during the tour will vary depending on the weather conditions and road access that we encounter during the tour. This flexibility in the itinerary is needed to ensure that I can deliver the best tour possible to you given my experience in the area and the current weather and/or industry conditions we encounter during your tour. I know this part of Cape Breton very well and I’ll use that knowledge to adapt the itinerary of the tour as needed.